Skip to main content GL LogoGL print friendly logo Support
Back to main website
  • Knowledge Base
    • Assessments
    • Platforms
    • Guides
  • Training & Assessment Insights
  • Search

You are using an outdated browser. Please upgrade your browser to improve your experience and security.

Back to Home
  1. Home
  2. Knowledge Base
  3. Assessments
  4. Rapid Support
  5. General Information
  6. Technical guidance
  1. Rapid Support Home
  2. About Rapid
  3. General Information
    1. About Rapid
    2. The subtests
    3. How to order the assessment - International customers
    4. Technical guidance
    5. Information for parents
    6. Case studies
  4. Before the Test
  5. On the Day of the Test
  6. After the Test
  7. Training
  8. Frequently Asked Questions
  9. Downloads
  1. Rapid Support Home
  2. About Rapid
  3. General Information
    1. About Rapid
    2. The subtests
    3. How to order the assessment - International customers
    4. Technical guidance
    5. Information for parents
    6. Case studies
  4. Before the Test
  5. On the Day of the Test
  6. After the Test
  7. Training
  8. Frequently Asked Questions
  9. Downloads
Lucid RapidFind out more

Technical guidance

Click here for GL Ready troubleshooting information. 

Click here for the minimum system requirements and system requirements checklist. 

If technical issues persist, please contact the GL Technical Support team for further technical support. 

Was this useful?

Our priority is to ensure you have the information you need to get the best from our products, and would like to know if this page helped you find what you needed?

Previous: How to order the assessment - International customersNext: Information for parents

Search for another knowledge topic

Key Guidance

A guide to standardised tests

Buying Online

Product Support

CAT4 Support

NGRT Support

PASS Support

PT Series Support

Policies

Website Privacy Policy

Terms and Conditions

Permissions

General Data Privacy Notice

Social Links

X

Linkedin

YouTube

GL Education

1st Floor, Vantage London, Great West Road, Brentford, TW8 9AG Telephone: 0330 123 5375 Email: [email protected]
Copyright © 2017-2025 GL Education, All rights reserved